CYRRUS A2P SMS Policy & Disclosure
Effective Date: February 26, 2026
This page provides transparency regarding the SMS messaging program used by CYRRUS, a.s. for client authentication and document security.
1. Program Description & Purpose
CYRRUS uses A2P (Application-to-Person) SMS messaging exclusively for transactional and security purposes.
This includes:
- Sending One-Time Passwords (OTP) for secure account login.
- Sending verification codes for the digital signature of legal and financial contracts.
- No marketing or promotional messages are sent via this program.
2. How We Obtain Consent (Opt-in)
As a regulated financial institution, CYRRUS onboards clients through a formal offline process managed by licensed brokers.
- Consent Method: During the contract signing process (physical or via secure digital signature), clients are presented with a specific "SMS Communication Consent" section.
- Verification: Users must actively provide their mobile number and acknowledge the terms to receive security codes.
Example of the Consent Language used in our agreements:
SMS Consent: I agree to receive automated security codes and OTPs from CYRRUS for identity verification and document signing. I understand that message and data rates may apply. I can opt-out at any time by replying STOP.
3. SMS Terms of Service
- Message Frequency: Message frequency varies based on your account activity and interaction with our services.
- Pricing: Message and data rates may apply depending on your mobile carrier plan.
- Help & Support: Reply HELP to any of our messages for assistance, or contact our support team at [email protected].
- Opt-out (STOP): You can cancel the SMS service at any time. Just reply STOP to any message we send. We will send you a one-time confirmation of your unsubscribe request.
- Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
4. Privacy Policy (Strict Non-Sharing)
Your privacy is our priority. CYRRUS, a.s. ensures that:
- Personal mobile information is processed only for the requested security services.
- Crucial Disclosure: Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
- All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Contact Information
CYRRUS, a.s. Web: www.cyrrus.cz
Email: [email protected]